SHIPPING: We ship UPS and offer the following shipping methods: *Ground *3 Day Select *2nd Day Air *Next Day Air

Orders placed after 2 p.m. will be shipped the following business day. We ship Monday - Friday, excluding holidays. No delivery to PO Boxes. You must provide a physical street address. Please include unit, apt., and space numbers.

Gifts can be shipped directly including any message.

*Sorry, Gift Wrap not available

Shipping within the U.S. only, no international shipping at this time.

Returns and Exchanges: Our merchandise will be accepted for exchange or refund up to 30 days from the date of the original shipment. Must be accompanied by a copy of your receipt. Items returned for refund are subject to a restocking fee.

Merchandise will be accepted for exchange or refund provided it is in new condition, in the original packaging. Orders that are refused upon delivery, or marked "refused", "return to sender", or "undeliverable" will be subject to a restocking fee.

Shipping charges are non-refundable. Return shipping charges are the responsbility of the customer.

After 30 days, all sales are considered final!

Prior to returning any merchandise please obtain authorization by calling (562) 945-3377. California residents call toll-free 1-800-94 FLAGS (945-5247). Or e-mail your request to flags1@theflagshop.com

Restocking Fees: All decorative flags and stock flags up to and including 4' x 6' in size will incur a 10% restocking fee. All accessories, flags larger than 4' x 6', poles and yard decor will incur a 15% restocking fee.